Licensing / Activations
Crashes when trying to play a round in E6 Connect
E C 21 May 2021, 13:55 E6 CONNECT is crashing when you attempt to load a course. Note This may only be happening on some courses and might be seen when taking a shot There could be a few reasons why this is happening. Below is a list that have been ...
Unable to unbind in E6 Connect
Symptoms Computer is bound to another users license and you are unable to bind to your own You need to be force unbound Please follow these instructions so that we can help you: 1. While logged into the game, click on SETTINGS (blue gear box)>INFO & ...
Resend Activation Email in E6 Connect
Resend Activation Email Missing the E6 Activation. Not seeing your E6 Connect license. Unable to Login to E6 Connect 1. Go to portal.E6golf.com 2. Click on the “ Resend Email ” Box in the bottom right of the screen to resend the activation email.
How to Reset Password in E6 Connect
Symptom You are certain that you have an E6 Connect account, but the software will not accept your Password Note: Even if you are just upgrading to E6 Connect, after having previously been using E6 1.6, you must create an E6 Connect username (e-mail) ...
Offline Mode in E6 Connect
Offline Mode allows users to continue play in E6 CONNECT without an internet connection. Some features will be unavailable. Offline Mode triggers automatically when you start E6 CONNECT without an internet connection. You will need to connect to the ...
Manual for E6 CONNECT
Find the Latest information for E6 CONNECT in the Manual. The Manual is online and will be updated as new features appear in E6 CONNECT The Manual can be found here: https://e6golf.com/e6-connect/manual/
License Questions: How To... in E6 Connect
Symptoms: You purchased the software but only have access to [course] Aviara (all other courses are locked out). You are in DEMO MODE You want more information about how to transfer your E6 CONNECT License to a new machine You are being asked to ...
License is saying it is unbound, but may not be while in E6 Connect
License may have become unbound. Asks for you to log in, but may not actually be unbound. You can click Ok when told that you license may have become unbound. Enter your email on the next screen. Enter your password. *If you cannot remember your ...
How to change or cancel subscriptions on your iPhone, iPad, or iPod touch in E6 Connect
How to change or cancel subscriptions on your iPhone, iPad, or iPod touch 1. Open the Settings app. 2. Tap your name, then tap Subscriptions.* 3. Tap the subscription that you want to manage. Don’t see the subscription that you’re looking for? 4. ...
How to Break the E6 CONNECT License on a Windows 10 Machine for E6 Connect
NOTE: This only Work on Windows (there is no accessible “Credential Manager” for iOS) NOTE: Admin users can break a Binding in our E6 Authorization Tool NOTE: User can also break the binding by logging into portal. This would primarily be used if: ...
Graphics (Can they be Improved) in E6 Connect
Symptoms: You Don’t Find the Colors as Vivid in E6 CONNECT as you did in E6 Golf 1.6x You want to see if there are methods to improve the image quality of E6 CONNECT Why does E6Golf and E6 CONNECT look so different? E6 CONNECT is different from the ...
Full screen mode in E6 Connect
Your E6 Connect is launching in a window ( Windowed Mode) and you want it to be full screen. 1. Launch the E6 connect software 2. Click on the settings ( Gears) icon at the bottom of the screen 3. Click on the “Video” tab an select “Full Screen” ...
Force Unbind/ Break Windows Credentials in E6 Connect
Symptom You have unbound all licenses in the portal.e6golf.com ‘Licenses’ section, but are still bound to a demo license when launching E6 Connect This can happen because someone else has logged into this machine and created a demo license under a ...
Error: Missing DirectX in E6 Connect
Symptom: The Following Error appears immediately upon running E6 CONNECT: Error: Missing DirectX The versions of Direct X are NOT backwards compatible. Direct X 11 is not necessarily better than DX 10 (for example) Direct X versions are intended to ...
Devices that DO NOT require a Standard or Special License in E6 Connect
A Standard License: Never expires 27 courses (Like our E6 CONNECT Standard License) A “Special” License Never expires Custom selection of courses (For Example: FlightScope has 5 and Uneekor has 7) Traditionally, Subscriptions first require a Standard ...
Demo Mode in E6 Connect
Every user that signs up for an E6 CONNECT account has access to our Demo Mode License. The Demo Mode gives users a peak at some of the features found in E6 CONNECT. To get your Demo Mode License, create an account here: e6golf.com (NOTE: When the ...
Crash/ Computer spec in E6 Connect
Crashes in E6 Connect* System info 1. Run DxDiag _Type “ DxDiag ” in the Windows search box and press enter. 2. Take screen shot of System and displays(s) tabs
Courses Crashing on Launch in E6 Connect
Symptoms: The E6 CONNECT software crashes loading a course Some courses may work, while other are crashing This is nearly always (PC) because the computer does not meet our PC Requirements PC SYSTEM REQUIREMENTS Intel i5 Processor 8GB RAM Nvidia 1070 ...
How to setup Clubhouses in E6 Connect
Clubhouse can specify handicaps for their users. There is some member information available in the clubhouse The are some tools for messaging users..directly to the dashboard (portal.e6golf.com) of clubhouse members. There are some basic stats for ...
How to Changing Languages in E6 Connect
To access the language settings : Go to SETTINGS > SYSTEM CONFIG > LANGUAGE Language options are: English Korean Japanese Czech French Simplified Chinese
How to change Black and/or Dark Graphics in E6 Connect
Symptom: Black Background in Main Menu Black or Very Dark Top View Generally very Dark Muted Main View in Game. Resolution: Try Running the Game in Full Screen Mode (We’ve only seen this in Windowed mode with under-performing video cards.) Notify ...
How to Activate Your Account in E6 Connect
Symptoms: You are being told you need to Activate Your Account...what does that mean? Before a license can be provided to you, you must have an Active E6 CONNECT Account. When you created an account at: portal.e6golf.com The website sent you an ...
4K Resolution in E6 Connect
4K is defined as: 3840 x 2160 pixels. 4K is a 16:9 image ratio The resolution of the game is determined by your Video Card and Projector settings. It’s likely the Video Card and Projector will support different resolutions. The overlap of Resolutions ...
How to set Online Play Peer to Peer in E6 Connect
Online Play Peer to Peer You can access Online Play Peer to Peer from the main menu inside of the E6 Connect app. You must have a Player Profile and be logged in for Online Play You will have the option to “Create” or “Join” a game. If ...
App Store refund request
The App Store is an app store platform, developed and maintained by Apple Inc., for mobile apps on its iOS and iPadOS operating systems. App store refund process 1. Click Order History. 2. Find the order you want to return. 3. Select Request a refund ...