Licensing / Activations
How to Cancel E6 PC Subscription
Symptom: Wanting to delete E6 subscription No longer needing E6 subscription Step-by-Step Instructions: Canceling E6 Connect PC Subscription Log In to the E6 Portal: Go to the official TruGolf portal at portal.e6golf.com Sign in using the same ...
Product Key Has Already Been Redeemed
Symptom: When attempting to redeem a product key in the E6 Portal, a message appears stating that the PRODUCT KEY HAS ALREADY BEEN REDEEMED as shown in image below. Probable Causes: Product Keys can only be redeemed once to add the license to the ...
TruGolf Mini Special License (5 Course)
The TruGolf Mini or Home Swing Studio comes with a Special 5 course license. This license can only be used with the TruGolf Mini or Home Swing Studio device.
Purchasing Subscriptions - E6 CONNECT
*You must have an active 15-day demo license, a Standard 27-Course license, or a HOME license to purchase a subscription for iOS* Please follow these steps to purchase an E6 CONNECT subscription. PC purchase: Log into ...
Redeem Product Key: E6 Software
Redeeming E6 product key. You will log in to Portal.e6golf.com. Please enter the email address and password for the main account Once on the dashboard, you will scroll down and select licenses on the left On the left, please select redeem Key Enter ...
Bound To Incorrect License in E6 Connect
Symptoms Computer is bound to another users license and you are unable to bind to your own license. A forced unbind of the license is needed. Please follow these instructions so that we can help you: 1. While logged into E6 CONNECT, click on SETTINGS ...
How to Reset E6 Connect Password
Issue: You are certain that you have an E6 account, but the software will not accept your password If you are trying to use your login from E6 1.6, it will not work. You will need to create an E6 Portal account by going to portal.e6golf.com, and ...
Manual for E6 CONNECT
Find the Latest information for E6 CONNECT in the Manual. The Manual is online and will be updated as new features appear in E6 CONNECT The Manual can be found here: https://e6golf.com/e6-connect/manual/
Limited Mode in E6 CONNECT
When you run out of OFFLINE MODE Attempts (5 for PC) and (30 for iOS), you will see the option to run in LIMITED MODE Only Practice is available. (Resume is selectable, but is not usable.) Resolution: In order to resume normal play, please ensure ...
License Questions: How To Bind and Unbind in E6 Connect
Symptoms: You purchased the software but only have access to Aviara with all other courses greyed out. You are in DEMO MODE. You want more information about how to transfer your E6 CONNECT License to a new machine. You are being asked to “ACTIVATE” ...
Change or cancel iOS subscriptions: E6 Connect
How to change or cancel subscriptions on your iPhone, iPad, or iPod touch 1. Open the Settings app. 2. Tap your name, then tap Subscriptions.* 3. Tap the subscription that you want to manage. Don’t see the subscription that you’re looking for? 4. ...
How to Break the E6 CONNECT License on a Windows 10 Machine for E6 CONNECT
NOTE: This only Work on Windows (there is no accessible “Credential Manager” for iOS) NOTE: Admin users can break a Binding in our E6 Authorization Tool NOTE: User can also break the binding by logging into portal. This would primarily be used if: ...
Full screen mode in E6 Connect
Your E6 Connect is launching in a window ( Windowed Mode) and you want it to be full screen. 1. Launch the E6 connect software 2. Click on the settings (Gears) icon at the bottom of the screen 3. Click on the “Video” tab and select “Full Screen” ...
Force Unbind/ Break Windows Credentials in E6 Connect
Symptom You have unbound all licenses in the portal.e6golf.com ‘Licenses’ section, but are still bound to a demo license when launching E6 Connect This can happen because someone else has logged into this machine and created a demo license under a ...
Demo Mode in E6 Connect
Every user that signs up for an E6 CONNECT account has access to our Demo Mode License. The Demo Mode gives users a peak at some of the features found in E6 CONNECT. To get your Demo Mode License, create an account here: e6golf.com (NOTE: When the ...
How to Activate Your Account in E6 Connect
Symptoms: You are being told you need to Activate Your Account...what does that mean? Before a license can be provided to you, you must have an Active E6 CONNECT Account. When you created an account at: portal.e6golf.com The website sent you an ...
App Store refund request
The App Store is a platform, developed and maintained by Apple Inc., for mobile apps on its iOS and iPadOS operating systems. App store refund process 1. Click Order History. 2. Find the order you want to return. 3. Select Request a refund or Report ...