Force Unbind/ Break Windows Credentials in E6 Connect

Force Unbind/ Break Windows Credentials in E6 Connect

Symptom

You have unbound all licenses in the portal.e6golf.com ‘Licenses’ section, but are still bound to a demo license when launching E6 Connect

This can happen because someone else has logged into this machine and created a demo license under a different account. The easiest solution is to use the Windows Credential Manager to break all TruGolf Credentials, and then re-launch E6 Connect.

  • Ensure that you are completely closed out of E6 Connect.
  • Search for “Run”


* Copy and Paste “rundll32.exe keymgr.dll, KRShowKeyMgr” Example:


Click on all listings that say Trugolf or E6 ( the amount that you have can vary)
Remove each Trugolf credential, one at a time.



Once they have all been removed, you can now click ‘Close’ to exit.




Launch E6 Connect, and choose Log in under Activate



Follow the on screen prompts, until you are given the option to Activate your License



    • Related Articles

    • How to Break the E6 CONNECT License on a Windows 10 Machine for E6 CONNECT

      NOTE: This only Work on Windows (there is no accessible “Credential Manager” for iOS) NOTE: Admin users can break a Binding in our E6 Authorization Tool NOTE: User can also break the binding by logging into portal. This would primarily be used if: ...

    • License Questions: How To Bind and Unbind in E6 Connect

      Symptoms: You purchased the software but only have access to Aviara with all other courses greyed out. You are in DEMO MODE. You want more information about how to transfer your E6 CONNECT License to a new machine. You are being asked to “ACTIVATE” ...

    • How to Clear Remembered Players or Accounts from Windows Credential Manager

      Issue: E6 Connect, E6 by TruGolf 2026 or Product Launcher has issue with storing a user login from the Portal. Symptoms: Customer may report any of the programs are not retaining their login after previous or it may appears as blank screen in E6 by ...

    • Bound To Incorrect License in E6 Connect

      Symptoms Computer is bound to another users license and you are unable to bind to your own license. A forced unbind of the license is needed. Please follow these instructions so that we can help you: 1. While logged into E6 CONNECT, click on SETTINGS ...

    • Microsoft Windows Defender SmartScreen Blocking Application from Installing

      Seeing an error stating Windows Defender SmartScreen is preventing your application from being installed. 1.Launch Windows Defender Security Center from your Start menu, desktop, or taskbar. 2.Click the App and browser control button on the left side ...