General trouble shooting
MultiSport Arcade How to Calibrate QB, Pitching, Hoops
Issue: Soccer and other games seem accurate but Pitching, QB or Hoops do not seem to be as accurate, the shot does not go where the ball hit. Resolution: Each of these games has a separate calibration. Follow the information below to test then ...
MultiSport Arcade: Hoops
HOW TO GET THE GAME: You can access the game via Product Launcher (Note with new releases users may get a notice about needing an update so the game will then be seen). Once updated, the HOOPS option will appear in the Product Launcher Carousel. Then ...
Multisport Binding -
How to bind a License in Product Launcher for the Multisport (ISC-Interactive Sports Camera) 1. Open Product launcher. 2. Login with credentials. (These are the same as E6 Portal) 3. It should immediately go to this screen: 4. Select Multisport ...
MultiSport Game Resolution: Force Resolution
Symptoms Resolution of the Game is wrong You want to Force the game resolution to your own settings You can change the resolution of [ISC] MultiSport Games to meet your projector requirements. The program auto detects compatible resolutions ...
Product Launcher: Can't Install MultiSport Game(s) For MultiSport
SYMPTOMS: MultiSport Game download (100%) but don’t install Things to Check: • Permissions: Check the Permissions of this folder: C:\Program Files\E6 Product Launcher Be sure to Grant Full Control • Temporarily Disable any AntiVirus/Firewall In more ...
Calibration with TF2 Camera for Multisport
Multisport Calibration The Multisport calibration is dependent on the calibration done for Golf and E6 Connect, ensure that you complete that calibration before continuing onto multisport calibration. Accessing and using the calibration tool Go to ...
Image not displaying properly/Zoomed In / Black screen for MultiSport
Symptom Game images maybe zoomed in (see image below) Your Image not displaying properly You are seeing a Black screen when loading a game. Resolution This means that there is an error in the calibration and you need to recalibrate. In this Example: ...
Game menu is incorrect (Game Won't "Next") for MultiSport
Notice the two attached images below…there are a few things wrong with it. Symptoms Not all the game options are available (seen on both images) Sometimes the background is wrong, seen on the first example When this error occurs the NEXT button may ...
Game Failure: Debug Display for MultiSport
If you are getting past the Product Launcher, but having problems with the actual Multisport games: Pressing ALT+D This will bring up Debug Options on the right side of the screen Selecting one of these (specifically the RED Alert, will bring up the ...
Admin Pin set up in the Product Launcher for MultiSport
With the Product Launcher, you can set a PIN as an administrator to prevent users from exiting the software in commercial settings or adjusting system settings. Additionally control panel allows owners select which tiles are available to users. ...