Game menu is incorrect (Game Won't "Next") for MultiSport

Game menu is incorrect (Game Won't "Next") for MultiSport

Notice the two attached images below…there are a few things wrong with it.

Symptoms
Not all the game options are available (seen on both images)
Sometimes the background is wrong, seen on the first example
When this error occurs the NEXT button may be un-selectable.

There is a connection between MultiSport and E6 CONNECT with the Sports Package (the default 4Games: Soccer/Baseball/Footgolf/Hockey)

Suggestions for a fix:

1. Delete the TruDepth.cfg from C:\ProgramData\TruGolf\Tracking\TruDepth.
2. Run the game again

If it still doesn’t work.

Try this Next
1. Delete the TruDepth.cfg from C:\ProgramData\TruGolf\Tracking\TruDepth.
2. Do NOT try to calibrate the TruDepth Camera
3. Start one of the Games (Suggest Soccer)
Then if it’s working, go ahead and calibrate the ISC












Alternative Step to Preserve Calibration
Try this:
1. Rename the TruDepth.cfg to TruDepth.old from C:\ProgramData\TruGolf\Tracking\TruDepth.
2. Do NOT try to calibrate the TruDepth Camera
3. Start one of the Games (Suggest Soccer)
4. Then Rename the TruDepth.old to TruDepth.cfg from C:\ProgramData\TruGolf\Tracking\TruDepth.
5. Start one of the Games (Suggest Soccer)
The menu systems should be back to normal and if the CFG file is good no need to recalibrate.

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