Product Launcher: Can't Install MultiSport Game(s) For MultiSport

Product Launcher: Can't Install MultiSport Game(s) For MultiSport

SYMPTOMS:
MultiSport Game download (100%) but don’t install

Things to Check:
• Permissions:
Check the Permissions of this folder: C:\Program Files\E6 Product Launcher
Be sure to Grant Full Control
• Temporarily Disable any AntiVirus/Firewall

In more sever cases, we’ve had to manually Install the Games for a user---unable to determine why it wouldn’t work.
Process:
• Download the games in the Product Launcher
• Once Downloaded (100%) –leave the Product Launcher active and open File Explorer
• Copy the Game from the TEMP Folder to the Final Location (file location notes below)
• Test to ensure it’s working
File Location Notes:
• Final Install Location:
Games are installed here: C:\Program Files\E6 Product Launcher\Products
(then sub-folder for: Baseball/Soccer/other)
• This is where games are downloaded
Temp File (download) is here: C:\Users\<username>\AppData\Local\Temp\E6 Product Launcher\Products
(then sub-folder for: Baseball/Soccer/other)
Here is how the Product Launcher Install Works:
• Download all the game files individually
• When downloaded, it merely copies into the target location, and deletes the temp files.

    • Related Articles

    • Game Failure: Debug Display for MultiSport

      If you are getting past the Product Launcher, but having problems with the actual Multisport games: Pressing ALT+D This will bring up Debug Options on the right side of the screen Selecting one of these (specifically the RED Alert, will bring up the ...

    • Game menu is incorrect (Game Won't "Next") for MultiSport

      Notice the two attached images below…there are a few things wrong with it. Symptoms Not all the game options are available (seen on both images) Sometimes the background is wrong, seen on the first example When this error occurs the NEXT button may ...

    • Admin Pin set up in the Product Launcher for MultiSport

      With the Product Launcher, you can set a PIN as an administrator to prevent users from exiting the software in commercial settings or adjusting system settings. Additionally control panel allows owners select which tiles are available to users. ...

    • Calibration with TF2 Camera for Multisport

      Multisport Calibration The Multisport calibration is dependent on the calibration done for Golf and E6 Connect, ensure that you complete that calibration before continuing onto multisport calibration. Accessing and using the calibration tool Go to ...

    • MultiSport Game Resolution: Force Resolution

      Symptoms Resolution of the Game is wrong You want to Force the game resolution to your own settings You can change the resolution of [ISC] MultiSport Games to meet your projector requirements. The program auto detects compatible resolutions ...