TruGolf | General "How To"

General "How To"
Apogee How to submit logs to Trugolf.
Symptoms: You are have issues with your Apogee Launch Monitor. To help us improve we encourage both our technicians and customer to submit logs to TruGolf. This will be forwarded to support so we can reach out and address issue and concerns. How to ...
Apogee How to find the serial number/Model Differences
Locating an Apogee's Serial Number: All serial number are located on the back of the unit. The first Beta and Gamma units had white sticker and was located some where on the back starting with G22-xxxx or G23-xxxx. Delta and late Gamma unit will have ...
How to Calibrate Apogee
Issue: Customers may report or request needing Assistance Calibrating Resolution: 1. Download and install AID (Apogee Intelligent Dashboard) from https://trugolf.com/support/ if you have not already. 2.Double click on the Apogee Shortcut Icon to ...
What's in the box? Apogee package includes
Packaged Items Hardware APOGEE Launch Monitor APOGEE Ceiling Mount Paper APOGEE Calibration Template Use this to complete calibration inside the APOGEE Control Center Software. “Hey APOGEE,” Voice Command Instructions User Guide to the Voice Command ...

Popular Articles
Saving Login Information in E6 CONNECT
Symptom: Tired of Logging in your player every-time you want to play a game. Playing in OFFLINE MODE and wanting to save user stats. NOTE: The advantages of logging in a Player are: Shot/Play data is being stored and made available for review at: ...
5 Course License for Garmin
SYMPTOMS You cannot make a purchase in the iOS Store You’ve heard that all Garmin’s come with an E6 CONNECT License Every Garmin Account (Garmin account--not E6 CONNECT Account) is given a Product Key for E6 CONNECT What is a Product Key A product ...
Download and Install Warnings (E6 CONNECT)
SYMPTOMS You get a warning after downloading E6 CONNECT: “Isn’t Commonly Downloaded” You get a warning installing E6 CONNECT: “Make Sure you Trust....” You get a warning installing E6 CONNECT: “Windows Protected Your PC” REASON: Microsoft is trying ...
Change or cancel iOS subscriptions: E6 Connect
How to change or cancel subscriptions on your iPhone, iPad, or iPod touch 1. Open the Settings app. 2. Tap your name, then tap Subscriptions.* 3. Tap the subscription that you want to manage. Don’t see the subscription that you’re looking for? 4. ...
R10 for Garmin
The Garmin App is called “Garmin Golf” Available on PC and iOS • You must have an account to use the App • You must use the app to interface with E6 CONNECT You can Select “Devices” in the Garmin App to Pair the device • Bluetooth connection • Hold ...

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