Shots not registering (Trainer) for Trutrack Mini

Shots not registering (Trainer) for Trutrack Mini

*Optical Diagnostics *

E6Golf 1.5 has built in DIAGNOSTICS to help troubleshoot the TruTrack tracking system.
Note Optical diagnostics will automatically run if there is a problem when you launch E6Golf 1.5 , Exit Practice or a Round to return to the Main Menu.
To access the Diagnostic tools
1. From the E6 home screen click on the “Configuration” tab


2. Click on the “Diagnostics” tab.

3. Diagnostics will default to the optical.

There are several possibilities that may cause the DIAGNOSTICS to run.

  • Overhead light is off.
  • One or more Optical Sensors are covered.
  • Overhead light is turned on, but the beam is not focused within the yellow dashed lines as shown below.
  • The overhead light is installed to high and not allowing enough light to hit the optical sensors

    Blocked or covered sensors are indicated in red. Keep the sensor holes clear of any debris or overhanging grass turf that would block their view of the spotlight. If sensors are blocked, follow these steps:

1. If the optical sensors are showing blocked and don’t appear to be damaged ,Try shining a flashlight directly into the optical sensors to verify that they are responding.
2. Trim any overhanging grass with a pair of scissors
3. Vacuum any debris or grass trimmings from the holes

Club Head Sensors are working correctly, if you move a golf club just above a row of sensors, the sensors should change to red corresponding to the position of the club over the associated sensors.

4. If you are seeing flashing optical sensors this could also be due to static electricity build up. To resolve this you will want to verify that you have ground cable plugged into the control box.

The use of anti static spray or a 50/50 mixture of Downy and water will help reduce the amount of static build. This can be sprayed all around the booth, on the sensor board, and any areas of foot traffic.

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