Optical Troublshooting for Trutrack 2 in E6Golf 1.6
DIAGNOSTICS
- E6Golf 1.6 has built in DIAGNOSTICS to help troubleshoot the TruTrack tracking system. Optical diagnostics will automatically run if there is a problem when you launch E6Golf 1.6 , Exit Practice or a Round to return to the Main Menu.
NOTE: You can also access the DIAGNOSTICS from In-game by selecting the E6 1.6 icon, then select the DIAGNOSTICS option.
There are several possibilities that may cause the DIAGNOSTICS to run.
1. Overhead light is off.
2. One or more Optical Sensors are covered.
3. The sensor board is in backwards. The single row of optical sensors should be the closest to the hitting screen.
4. Overhead light is turned on, but the beam is not focused within the yellow dashed lines as shown below.
Systems using the three piece stance mat can also use this link for more information about the overhead light placement https://trugolf.zohodesk.com/portal/en/kb/articles/trugolf-fiberbuilt-overhead-light-placement-4-10-2022
- Blocked or covered sensors are indicated in red. Keep the sensor holes clear of any debris or overhanging grass turf that would block their view of the spotlight. If sensors are blocked, follow these steps:
1. If the optical sensors are showing blocked and don’t appear to be damaged ,Try shining a flashlight directly into the optical sensors to verify that they are responding.
2. Trim any overhanging grass with a pair of scissors
3. Vacuum any debris or grass trimmings from the holes
- If the optical sensors do not appear to be responding try covering them completely or turn of the overhead light. All optical sensors should show as covered.
- Club Head Sensors are working correctly, if you move a golf club just above a row of sensors, the sensors should change to red corresponding to the position of the club over the associated sensors.
4. If you are seeing flashing optical sensors this could also be due to static electricity build up. To resolve this you will want to verify that you have ground cable plugged into the control box.
- The use of anti static spray or a 50/50 mixture of Downy and water will help reduce the amount of static build. This can be sprayed all around the booth, on the sensor board, and any areas of foot traffic.
- To access the ACOUSTIC DIAGNOSTICS select the ACOUSTIC button at the top of the screen or click OK to return to E6Golf 1.6
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