Hero Box Explained for Trutrack 2
We are sorry for the inconvenience you are experiencing. To help expedite a solution we have provided you with an overhaul of core electronic pieces.
1|INSIDE THE BOX Our mission is to get your system up and running as soon as possible. Inside the box you will find: 1. Mounted Optical Board 2. Control Box 3. Ribbon Cable 4. Return Shipping Label
2|VIDEO INSTRUCTIONS Videos and Step-by-Step Instructions on how to set up the TruTrack 2 Components you have received can be found at: https://trugolf.com/vista-setup/
3|RETURN COMPONENTS We take hardware failures seriously. In an effort to help us understand where the point of failure occurred, we will need to diagnose your current equipment. Please replace your current components with the provided electronic replacements. Once the items have been swapped out, you will need to return your old components to TruGolf with the provided RETURN SHIPPING LABEL. Please return the components within 30 days of receiving the hero box to avoid automatic license deactivation. We understand the box may begin to appear used. In an ongoing effort to make more environmentally conscious business decisions, please reuse the box the replacement parts were sent in. If you have any questions, or need further clarification, do not hesitate to contact us.
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