If you are seeing the no Trutrack found error message or having trouble with shots not registering it could be due to a loose processor chip.
You will need a small pair of pliers, or channel locks, and a Phillips head screw driver.

1. Remove the TruTrack board from the floor and flip over
2. Undo the legs of the board and expose the circuit board

• You will need the screw driver to remove the back plate also
• On one side of the circuit board you will see the processor chip
• It is about an inch and a half in size, black in color

3. Tap on this and press down on it

• Because the chip is suspended upside down it can become loose due to hitting down on the mat over time

4. Reconnect the circuit board to the frame and place TruTrack back into the floor