Trugolf Installers not installing Product Launcher, AID, or E6 Connect -Another instance is currently in Progress

Trugolf Installers not installing Product Launcher, AID, or E6 Connect -Another instance is currently in Progress

Issue: Either new install or update the installer fails to install giving an error stating "Another installation is currently in Progress. You must complete that installation before continuing this one.



Resolution:

  1. Right click on the start button (or use CTRL-ALT-DELETE) and select task manager.

  1. For windows 10 user make sure more details is selected, and then click on the details tab. (See Image below)

  1. For Windows 11 users select the details icon on the left column (See Images below)

  1. Scroll down and find msiexec.exe and right click and choose end task.
  2. Then begin the installation as normal once again. 

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