Where do I find the code to activate my ES12 Player?

• The activation code can be found in two different places: on the Quick Start Manual included in the box and on the back casing of the ES12 Player.

How do I connect my ES12 Player to the free ES12 app?

• Apple Users: Initial pairing (and after pairing reset) MUST be completed from your Apple Bluetooth settings. For future connections, press and hold the club button on the ES12 Player. You will notice “PRG” blinking on the ES12 Player display – once blinking ends, your ES12 will be connected.
  
  
• Android Users: After initial pairing, your Android device will show “Paired but not connected”. Once paired, your Android device will automatically connect to the ES12 as needed unless you reset the pairing on the ES12 or the Android device.

Why are some of my shots not reading?

• If the shot is hit thin, it can send the ball under the radar area causing the device to miss the shot. Make sure your ball is positioned within the suggested area in relation to the ES12 Player device to minimize this occurrence.

ES 12 device placement
1 Power on the device
2 Press the club button on the device and select the club type you wish to use.
3 Place the device 12" -14" in front and 12"-14" to the side of the ball placement position.
Note: The device should be placed away from the golfer. Images show below is the proper position for a right handed golfer.

What are the preprogrammed lofts for each club?

Club – Degrees

• Drv -10.5
  
  
• 3Wd -13
  
  
• 5Wd -16
  
  
• Hyb -19
  
  
• 2Ir -17
  
  
• 3 -19
  
  
• 4 – 2
  
  
• 5 – 25
  
  
• 6 -29
  
  
• 7 -33
  
  
• 8 -37
  
  
• 9 -42
  
  
• P -46
  
  
• G -50
  
  
• S -55
  
  
• L -60
  
  
• These are the preset lofts for the clubs, but not much changes if your clubs are a degree or two off of these angles. Because of the lift generated by the dimpled spinning golf ball, the ball stays airborne much longer than a normal projectile given the same initial velocity and launch angle. Therefore, the launch angle is not as critical as with a normal projectile. For this reason, we are able to assume a reasonable launch angle and be accurate with our distance calculation. On a poor hit, the launch angle will be much different than we assume, and the device will be less accurate. Those shots are generally disregarded anyway as golfers do not want to know how far they mishit the ball.

Can the ES12 give my distance data in meters?

• Yes, you can program your ES12 Player and smartphone to measure in yards or meters.

Where can I find the ES12 user manual?

• The user manual can be found on the ES12 Player product page of our website.

Can the ES12 be used indoors and outdoors?

• The ES12 is portable, lightweight and can be used both indoors and outdoors.

Does the ES12 run continuously or does it have a hibernate mode?

• If the ES12 remains idle for 8 minutes, it will automatically power off. Your data will be stored and saved on your smartphone application.

Do you have to use an ear piece to hear audible feedback?

• The ES12 does not require an ear piece. The instant audible feedback can be heard through a Bluetooth ear piece (A2DP), ear buds and/or your device’s speakers.