Chip shots / putts do not appear in E6 Connect with Garmin devices

Chip shots / putts do not appear in E6 Connect with Garmin devices

Symptoms:
  1. Chip shots and putts are not displaying in E6 CONNECT with Garmin.
  2. No Short shots are being registered when using E6 CONNECT with Garmin.
 Explanation: 
Chip shots and putts often do not appear on E6 Connect software with Garmin devices (specifically the Approach R10) due to low clubhead speeds and minimal impact force, which the radar struggles to detect. These short, slow swings often fall below the required detection threshold. Putts are generally not registered without specific, precise, and often adjusted hardware placement.

Here are the primary reasons and troubleshooting steps:

  • Low Swing Speed & Impact: The R10 radar requires a certain amount of speed and ball travel to register a shot. Chips and putts often fail to reach this threshold, leading to "no reads".
  • Optimal Placement/Alignment: Placing the ball slightly closer to the unit (about an inch outside the red dot, or elevated slightly) can improve chip detection.
  • Sensor Limitations: Putts are frequently not detected without using additional sensors to map the action.
  • Ball Type: Using foam or plastic balls for indoor practice is not recommended as they do not provide enough impact for the radar to detect accurately.
  • E6 Filtering: E6 software may be filtering out the slow, low-velocity data that the radar does manage to capture.

Tips to Improve Detection:

  • Ensure the R10 is placed 6 to 8 feet behind the ball and the ball is 8 to 10 feet from the net.
  • Ensure the unit is level with the mat or slightly elevated for better reading.
  • Ensure the device is on the correct hole in the software.

    • Related Articles

    • Putts and slow shots not registering in E6 software

      Symptoms: You are experiencing shots not registering—particularly Putts, short or slow swing shots such as chips and approach shots—this is most commonly due to the E6 software not receiving the necessary data to process the shot. To verify this, ...

    • Connecting your Garmin Approach R10 to E6 Connect on Apple iOS

      Symptoms: Needing to connect the Garmin R10 device to E6 Connect on Apple iOS Garmin R10 not connected to E6 Connect on Apple iOS Connecting your Garmin Approach R10 to E6 Connect on iOS (iPad or iPhone) is an integrated process. Instead of linking ...

    • Connecting the Garmin R10 device to E6 Golf 2026

      Symptom: How to configure Garmin R10 in E6 Golf 2026. Connection Guide: 1. Open E6 Golf 2026 2. Enter the SETTINGS MENU in the upper left-hand corner of the screen. 3. Select the TRACKING SYSTEMS button. 4. In the Tracking Systems list, select ...

    • Connecting the Garmin R50 Device to E6 Golf 2026

      Symptom: Connecting Garmin R50 to E6 Golf 2026. 1. Enable the R50 Partner Mode On the Garmin Approach R50 touchscreen, sign in to your Garmin account. Scroll to the farthest tile on the right-hand side of the main menu. Select Partner Software (or ...

    • Garmin R50 Connection Instructions for E6 Connect

      Symptom: Garmin R50 is not connected to E6 Connect. Error message in E6 software stating that Garmin R50 is not connected. To connect your Garmin Approach R50 to E6 Connect, you must establish a direct communication link between the R50's built-in ...