Apex fails to connect to Apogee (Apogee not Connected)

Apex fails to connect to Apogee (Apogee not Connected)

Issue:
You have installed Apex but when trying to select tracking system its showing as not connected.
Apogee and E6Connect are connected and working as expected.

Cause:
When Apex installs it may not set the firewall rules correctly or fails to prompt during installation. 

Resolution:
  1. Make sure to Close Apex.
  2. Use Windows search for Windows Defender or Defender Firewall.



  1. Then find E6 Apex ( you will likely see two of them)

  1. Make sure both rules are active by selecting the check in the check box on the left.
  2. Then make sure both public and private are checked  in both rules. Click ok.
  3. Open Apex and go to tracking system. Connect to Apogee
Not Connected


Connected

Note: You may need to restart your Apogee first.



    • Related Articles

    • Connecting the Garmin device

      1. Open E6 APEX 2. Enter the SETTINGS MENU in the upper left-hand corner of the screen. 3. Select the TRACKING SYSTEMS button. 4. In the Tracking Systems list, select Garmin. 5. Power on your Garmin device. 6. Open the GARMIN GOLF App. 7. Click on ...

    • Connecting the SkyTrak device

      1. Power on your SkyTrak device. 2. Open the Wi-Fi Settings on the PC you want to connect to. 3. In the network list, find the SkyTrak device 4. Enter the device’s password. 5. Press SELECT to finish the connection to Wifi 6. Open E6 APEX 7. Enter ...

    • Connecting the FlightScope device

      Power on the FlightScope. Open the Wi-Fi Settings on the PC you want to connect to. In the network list, find the FlightScope device by its serial number (S/N for short). This can be found on a label on the back of the device. Enter the device’s ...